Med Group CRM

The Complete Medical Equipment Sales & Service Management Platform

From lead to installation — manage your entire business in one system

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Platform Overview

Everything You Need in One Platform

Med Group CRM unifies sales, service, and client management for medical equipment companies. Track leads, generate professional offers, manage installations, and handle service tickets — all from a single system.

4.774

Lead-uri

114

Clienți

38

Oferte

123

Sarcini

160

Echipamente

Dash

Dashboard

Vânzări

Deal closing

Service

Tichete

Smart Dashboard

Real-Time Business Overview

4.774 leads, 114 clients, 38 offers — all at a glance

Med Group CRM Dashboard
Smart Dashboard

Smart Dashboard

Real-time overview of daily tasks, pipeline metrics, AI-scored leads, and upcoming activities — everything you need in one glance.

Task overview with overdue alerts
AI-powered lead scoring
Pipeline funnel analytics
Activity timeline
Lead Management

Lead Management

Complete sales pipeline from prospecting to closing. Track every interaction, score leads with AI, and never miss a follow-up opportunity.

Kanban board & pipeline views
AI conversion probability scores
Bulk import & assignment
Direct call, email & WhatsApp
Lead Management
Client Database

Client Database

Comprehensive client profiles with full purchase history, installed equipment, service contracts, and communication logs all in one place.

Company & contact details
Purchase & offer history
Installed equipment inventory
Email tracking & analytics
Offer Builder

Offer Builder

Generate professional PDF quotations in seconds. Configure pricing, discounts, installment plans, and track when clients open your emails.

Professional PDF generation
Multi-option pricing (cash/installments)
Email open tracking
Automatic product brochure inclusion
Offer Builder
Sales Tracking

Sales Tracking

Record closed deals, monitor delivery status, track payments, and maintain complete contract history for every transaction.

Contract & payment tracking
Delivery status monitoring
Warranty management
Revenue analytics
Equipment Inventory

Equipment Inventory

Track every installed device with serial numbers, warranty dates, service history, and maintenance schedules across all client locations.

Serial number & model tracking
Warranty & revision dates
Full service history per device
Location & contact details
Equipment Inventory
Service Management

Service Management

End-to-end service ticket workflow: from client call to resolution. Assign technicians, track parts used, and document every intervention.

Ticket lifecycle management
Technician assignment & scheduling
Parts & labor tracking
Mandatory resolution documentation
Service Management
Task & Activity Tracking

Task & Activity Tracking

Never miss a deadline. Create tasks, set priorities, receive automatic reminders, and build a complete activity journal for each client or lead.

Priority-based task management
Automatic deadline notifications
Complete activity history
Task-to-pipeline automation

Service Module

Complete Service Management

160 installed devices, 3 active tickets — track every intervention

Med Group CRM Service Dashboard

Advanced Features

Built for Enterprise Scale

Powerful admin tools, AI-powered insights, and seamless integrations

AI Lead Scoring

Automatic conversion probability scoring helps prioritize high-value prospects and focus your sales efforts.

Email Tracking

Know exactly when and how many times a client opens your emails. Real-time open notifications.

Smart Notifications

Automatic alerts for overdue tasks, expiring warranties, upcoming contract renewals, and service deadlines.

Landing Pages

Create and manage campaign landing pages with custom forms that feed directly into your lead pipeline.

Client Map View

Geographic visualization of all clients with status indicators for territory planning and route optimization.

Role-Based Access

Granular permissions for admins, sales agents, and service technicians — each role sees exactly what they need.

End-to-End Workflow

How It All Connects

Step 1

Capture Leads

Import from Facebook Ads, landing pages, or add manually. AI scores each lead automatically.

Step 2

Engage & Qualify

Call, email, or WhatsApp directly from the lead profile. Log every interaction as a task.

Step 3

Send Professional Offers

Generate branded PDF offers with pricing, brochures, and installment options. Track when they open it.

Step 4

Close the Deal

Convert won leads into sales. Track payments, delivery, and warranty.

Step 5

Install & Track Equipment

Register installed equipment with serial numbers, warranty dates, and location details.

Step 6

Provide Ongoing Service

Manage service tickets, schedule maintenance, and track contract usage — all linked to the original sale.

Integrations

Connected Ecosystem

Med Group CRM integrates with the tools your team already uses

Google Sheets

Import/export data

Facebook Ads

Lead form capture

Email (Resend)

Transactional emails

WhatsApp

Direct messaging

AI (LLM)

Lead scoring & insights

PDF Generation

Professional documents

Maps

Client geolocation

Browser PWA

Install as native app

Ready to Transform Your Medical Equipment Business?

Med Group CRM brings together sales, service, and client management in one powerful platform. From the first contact to ongoing maintenance — we've got you covered.

📊 Sales Pipeline Management📄 Professional PDF Offers📧 Email Tracking & Analytics🔧 Service Ticket Workflow📦 Equipment Inventory🤖 AI-Powered Lead Scoring📱 WhatsApp & Phone Integration🗺️ Geographic Client Map

Med Group CRM

Medical Equipment Sales & Service Platform

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